Car Glass & Trim was founded in 1983 by Roger Wosahlo and has held the same premises on West End Road in Ipswich since its beginnings.
Roger himself retired from Car Glass and Trim in 2013 and the business was taken over by employees Kevin Tozer and Simon Lockwood who between them have 66 years of experience in the industry, most of them from working at Car Glass and Trim. The company’s large and loyal customer base played a big part in the decision to take over the business.
Unfortunately Roger recently lost his battle with cancer. Although Roger has now passed away he has handed down the values that were so important to him: ‘He believed very much that if you look after your clients the business will always be there and here we are 32 years on,’ says Kevin. The team at Car Glass and Trim will always have respect for Roger, his attitude and his ability to always get things done. Quality and honesty have always been the core values of the business and still hold strong to this very day.
‘We do glass for anything that’s on the road,’ says Kevin. Specialising in glass and trim for cars, vans, trucks, buses and coaches, Car Glass and Trim also offer side panel glass, bodyshop work and custom glass cutting for classic cars. The team are able to re-trim headlinings and vinyl roofs, investigate water leaks in glazing and seals and also carry out van conversion work, which is becoming increasingly popular. The two onsite workshops are supported by a fleet of vans for mobile and in-house work, too.
For the team at Car Glass and Trim, no issue is an issue – unless they run out of teabags! From our brief visit to the site we could instantly see how much care and attention the team has for clients and for the business itself, which is one of the primary reasons why they retain customers – and their customer base is still continually growing. ‘Clients return to us time and time again because they realise we get the job done properly,’ explains Kevin, ‘you’ll see the same happy faces as you did twenty years ago.’
Although the premises haven’t changed much in the last 30 years, the business has had to adapt to changes within the industry. Whilst windscreens were once held in with rubber seals, advancements in safety and technology mean that they are now bonded to form part of the structural integrity of the vehicle. There was once a time when sunroofs made up a large part of the work at Car Glass and Trim, but with the inclusion of air conditioning becoming standard in many cars, this is no longer the case. Simon and Kevin have seen much more call for van conversions and believe that this is where the future of the business lies.
To arrange an appointment, you can visit Car Glass and Trim on West End Road, Ipswich, Suffolk, IP1 2DZ, call 01473 214611 or email email@example.com